We understand that caring for your child's many needs can be a complicated and often exhausting experience, especially when different service providers are involved. When you enroll in a Gateway Longview Children's Health Home, you receive a Care Manager who acts as an independent advocate, ensuring the best interests of your child are kept at the front and center of decisions that are made.

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• Once connected with a Health Homes Care Manager, your family will have a single, comprehensive point of contact coordinating all care your child receives. Your Care Manager will help you:

• Create a personalized plan with goals, realistic expectations, and regular touch-points that work for your family

• Stay connected to services you already receive, including scheduling appointments and helping to secure transportation as needed

• Identify and arrange for new services you feel your child may benefit from

• Understand your child's physical, behavioral, and social needs, which change over time

• Navigate complex systems of care and work with you to ensure you know your rights and how to meet your needs

• Support those in your family as you follow your child's treatment plans and recommendations made by your service providers

• Keep lines of communication open to ensure your child's best interests take the lead, and redundancies are reduced when possible

• Transition to other services, such as Adult Health Homes, when the time is appropriate.